Case Studies

Case Studies

Exxon Mobil Rewards+ App Redesign

Redesigned Exxon’s flagship Rewards+ app, balancing identity requirements against onboarding friction for millions of users.

Role: Lead Product Designer

Exxon Mobil Rewards App

$417M

Annual platform revenue

1.7M

Total users

Exxon Mobil Rewards+ App Redesign

Redesigned Exxon’s flagship Rewards+ app, balancing identity requirements against onboarding friction for millions of users.

Role: Lead Product Designer

Exxon Mobil Rewards App

$417M

Platform
Revenue

1.7M

Total Platform
User

Scalable White Label Design System

A modular design system that let 8 brands launch distinct apps from one foundation.

Role: Lead Product Designer

White Label APP

+40%

Transaction Rate

7 wks

Development Cycle


Scalable, Modular White Label Design System

A flexible, reusable system designed to support multiple brands.

Role: Lead Product Designer

Exxon Mobil Rewards App

+40%

Transaction
Rate

7 wks

Development
Cycle

Process

I work from the problem up, then design for scale. Whether it’s one app or eight brands on a shared foundation, I aim for solutions that hold up across teams, edge cases, and releases, not just the first launch.

  • Discover

    I start by working with stakeholders, product owners, and users to understand their goals, constraints, and pain points before any design begins.

  • Define

    I map where friction and risk sit, then decide what to build natively, what to customize, and what to leave out.

  • Develop

    I prototype early, test with real flows, and design for what engineering can ship, using AI tools to move faster.

  • Deliver

    I hand off specs and system components, stay through QA, and track post-launch metrics to see what worked.

Process

I work from the problem up, then design for scale. Whether it’s one app or eight brands on a shared foundation, I aim for solutions that hold up across teams, edge cases, and releases, not just the first launch.

Discover

I start by working with stakeholders, product owners, and users to understand their goals, constraints, and pain points before any design begins.

Develop

I prototype early, test with real flows, and design for what engineering can ship, using AI tools to move faster.

Define

I map where friction and risk sit, then decide what to build natively, what to customize, and what to leave out.

Deliver

I hand off specs and system components, stay through QA, and track post-launch metrics to see what worked.

Process

I work from the problem up, then design for scale. Whether it’s one app or eight brands on a shared foundation, I aim for solutions that hold up across teams, edge cases, and releases, not just the first launch.

  • Discover

    I start by working with stakeholders, product owners, and users to understand their goals, constraints, and pain points before any design begins.

  • Define

    I map where friction and risk sit, then decide what to build natively, what to customize, and what to leave out.

  • Develop

    I prototype early, test with real flows, and design for what engineering can ship, using AI tools to move faster.

  • Deliver

    I hand off specs and system components, stay through QA, and track post-launch metrics to see what worked.